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Vertu Group’s Workplace Policy
VERTU Hospitality, Hotels, Resorts & Residences
Corporate Workplace & Hybrid Working Policy
Version: 1.0
Effective Date: June 5, 2026
Issued by: Office of the Chairman & Chief Executive Officer
1. Purpose
VERTU Hospitality, Hotels, Resorts & Residences ("VERTU") is an international hospitality company registered as VERTU GmbH in Zug, Switzerland, and is operating through a global network of corporate office, hotels, resorts, residences, and affiliated business units.
Our culture is built on excellence, trust, flexibility, innovation, accountability, and respect. This Workplace Policy establishes the principles governing where and how employees and consultants perform their work while maintaining the highest standards expected from a luxury hospitality organization.
Our objective is to provide employees with flexibility while ensuring operational excellence, outstanding service to our clients and hotel partners, effective collaboration, data security, and compliance with applicable employment laws.
2. Scope
This policy applies to:
All permanent employees
Part-time employees
Executive Management
Corporate officers
Consultants when contractually applicable
Temporary employees where specified
Interns where applicable
across all VERTU Hospitality and Hotels companies worldwide.
3. Workplace Philosophy
VERTU believes that exceptional hospitality begins with exceptional people.
Unlike traditional organizations where attendance at a corporate office is the standard model, VERTU embraces a modern workplace designed around flexibility, mobility, productivity, and results.
Our business operates internationally across multiple time zones, making remote collaboration an essential part of our daily operations.
Employees are trusted professionals whose performance is evaluated by the quality of their work, professionalism, responsiveness, and contribution—not by physical presence.
4. Headquarters
The corporate headquarters of VERTU are located in: Zug, Switzerland
The Headquarters primarily hosts:
Accounting
Finance
Administration
Corporate Legal
Corporate Governance
Executive Management
Selected Corporate Support Functions
Administrative and accounting functions generally operate primarily from the Headquarters due to operational, financial, legal, confidentiality, and regulatory requirements.
These departments may receive specific workplace arrangements determined by Executive Management.
5. Hybrid Working Model
With the exception of primarily administrative and accounting functions located at the Headquarters in Zug, the majority of VERTU employees work under a Hybrid Working Model.
Depending upon operational needs, employees may perform their duties from:
Their home office
Corporate office
VERTU hotels
VERTU resorts
VERTU residences
Approved co-working facilities
During business travel
Client premises when appropriate
This flexibility reflects the international nature of our business and allows our teams to remain close to our properties, partners, and clients.
6. Remote Working
Remote work is considered a normal working arrangement within VERTU.
Employees working remotely are expected to:
Maintain a professional working environment.
Ensure reliable internet connectivity.
Remain available during agreed working hours.
Attend all scheduled meetings.
Maintain confidentiality.
Follow all cybersecurity requirements.
Protect company information.
Ensure that video conferencing environments remain professional.
Remote working is a privilege based upon trust and may be modified whenever operational requirements justify such changes.
7. Working From Hotels
One of VERTU's unique advantages is the possibility of working from selected company hotels and hospitality facilities.
Employees may occasionally perform their duties from:
Hotels
Resorts
Residences
Corporate hospitality lounges
Project locations
Working from hotels encourages:
Better understanding of guest experiences
Operational awareness
Closer collaboration with hotel teams
Product knowledge
Brand immersion
Employees must remember that hotels remain operational businesses serving guests first.
Guest experience always has priority.
Employees shall conduct themselves as ambassadors of the VERTU brand.
8. Office Attendance
Employees may be requested to attend:
Strategy meetings
Executive meetings
Team workshops
Training sessions
Client presentations
Annual planning meetings
Performance reviews
Corporate events
Attendance may be mandatory when requested by management.
Reasonable notice will normally be provided.
9. Working Hours
Unless otherwise specified by employment agreement:
Working hours remain flexible.
Employees are expected to:
Complete assigned responsibilities.
Meet agreed deadlines.
Be available during agreed collaboration hours.
Respond promptly to business communications.
Managers may establish team collaboration schedules depending upon project requirements.
10. International Collaboration
VERTU operates globally.
Employees should expect collaboration with colleagues located in different countries and time zones.
Flexibility regarding meeting schedules may occasionally be required.
Managers should ensure fair distribution of meetings across time zones whenever possible.
11. Performance Expectations
Performance is evaluated based upon:
Results
Quality of work
Professionalism
Innovation
Initiative
Responsiveness
Collaboration
Client satisfaction
Respect for deadlines
Contribution to company objectives
Physical presence alone is never considered a measure of performance.
12. Communication Standards
Employees are expected to:
Monitor corporate email regularly.
Respond to internal communications within a reasonable timeframe.
Keep calendars updated.
Attend scheduled virtual meetings.
Maintain professional etiquette during video conferences.
Keep managers informed regarding availability.
12.1 External Communications, Public Relations & Brand Representation
To protect the integrity, reputation, and consistency of the VERTU Hospitality, Hotels, Resorts & Residences brand, no employee, contractor, consultant, manager, or executive is authorized to undertake, initiate, approve, or participate in any public relations, marketing, branding, media, public communication, or external promotional activity on behalf of the Company without the prior written approval of either or both the Chairman and the Chief Marketing Officer (CMO), unless such authority has been expressly delegated in writing.
This policy applies to, but is not limited to:
Press releases and media announcements.
Interviews with journalists or media organizations.
Public statements made on behalf of the Company.
Participation in podcasts, webinars, conferences, or speaking engagements where the Company is represented.
Marketing campaigns and promotional initiatives.
Public presentations referencing the Company, its brands, projects, clients, or partners.
Corporate social media communications.
Brand partnerships, sponsorships, endorsements, and collaborative marketing initiatives.
Publication of articles, opinion pieces, or professional content representing the Company's views or positions.
Distribution of photographs, videos, logos, brand assets, or other proprietary materials intended for public or commercial use.
Employees remain free to maintain personal social media accounts and professional profiles, provided that they do not represent themselves as speaking on behalf of VERTU, disclose confidential information, misuse Company intellectual property, or publish content that could reasonably be interpreted as an official Company communication without the required approvals.
Any unauthorized external communication may expose the Company to legal, commercial, contractual, or reputational risks and may result in disciplinary action in accordance with applicable Company policies and local employment laws.
13. Technology & Equipment
Employees may receive company equipment including:
Laptop computers
Mobile devices
Software licenses
Security credentials
Company equipment remains the property of VERTU.
Employees are responsible for:
Proper care
Secure storage
Preventing unauthorized access
Immediate reporting of loss or theft
14. Information Security
Regardless of workplace location, employees must:
Use approved VPN connections where required.
Protect confidential information.
Lock devices when unattended.
Avoid discussing confidential matters in public places.
Comply with all cybersecurity policies.
Follow applicable data protection regulations.
15. Confidentiality
Employees working remotely remain fully bound by all confidentiality obligations contained within their employment agreements.
Confidential information shall never be disclosed to:
Family members
Friends
Visitors
Third parties
Unauthorized individuals
16. Health & Safety
Employees working remotely are responsible for maintaining:
A safe workspace.
Appropriate ergonomics.
Suitable lighting.
Secure electrical installations.
Compliance with applicable local regulations.
Employees should immediately report work-related incidents according to company procedures.
17. Business Travel
Employees may occasionally travel for:
Hotel openings
Property inspections
Conferences
Client meetings
Investment presentations
Training
Brand launches
Executive meetings
Travel shall follow the Company's Travel & Expense Policy.
18. Professional Conduct
Regardless of work location, employees represent the VERTU brand.
Professional standards apply equally when working:
From home
From an office
From a hotel
During travel
During virtual meetings
Employees are expected to demonstrate:
Courtesy
Respect
Integrity
Professional appearance where appropriate
Confidentiality
Accountability
19. Equal Opportunity
Hybrid working arrangements shall not affect:
Career progression
Promotions
Compensation
Performance evaluation
Access to training
Leadership opportunities
VERTU is committed to equal treatment for all employees.
20. Manager Responsibilities
Managers shall:
Foster communication.
Maintain team engagement.
Set clear expectations.
Monitor workloads.
Support employee wellbeing.
Ensure fairness between remote and office-based employees.
Encourage collaboration.
21. Policy Compliance
Failure to comply with this policy may result in corrective action in accordance with applicable company procedures and local employment laws.
22. Amendments
VERTU reserves the right to amend this policy at any time to reflect:
Business requirements
Legal developments
Operational changes
Technological advancements
International best practices
Employees will be informed of significant revisions.
23. Statement of Corporate Culture
At VERTU Hospitality, Hotels, Resorts & Residences, flexibility is not merely a workplace benefit—it is a reflection of our confidence in our people.
We believe that extraordinary professionals deliver extraordinary results when they are trusted, empowered, and provided with the freedom to work where they perform best. Whether from our headquarters in Zug, a home office, one of our luxury hotels, a client location, or while traveling internationally, every employee remains an ambassador of the VERTU brand.
Our commitment is to foster a workplace that combines flexibility with accountability, innovation with discipline, and autonomy with collaboration, ensuring that our teams continue to deliver the exceptional standards of service, creativity, and excellence that define VERTU throughout the world.